Support
A person answers. Write to us and we reply.
Help, billing and complaints
support@1code.studioPrivacy, security, abuse and illegal content, and PAIA requests
privacy@1code.emailWe help by email, not by phone, so that there is a written record of every request. We try to settle every complaint within 30 days.
Who you are dealing with
- Company
- 1code X (Pty) Ltd, reg. 2025/981275/07
- Registered in
- South Africa
- Address, and address for legal documents
- 2 The Circus St, Three Rivers, Vereeniging 1935, South Africa
- Website
- 1code.studio
If you live in South Africa, or your business is established there, your contract is with 1code X (Pty) Ltd and it bills you in rand through Paystack. The Terms set out which company you contract with and why.
The 1code phone app
1code has a phone app for signing in, approving what your AI asks to do, and reading your mail. 1CODE X LTD publishes it on Google Play. The South African company manages its store listing and answers its reviews. If you need help with the app, write to support@1code.studio and say which phone you are using.
Closing your account
You can delete your account from the app, or by email if you cannot use it. How to delete your account sets out both routes, what happens, and what the law makes us keep.